24R1 Upgrade Issue: Equipment Class of Stock Items was changed from Model Equipment to Part or Other Inventory, lost details of Model Equipment settings

Date: 20/05/2025

Status: Under investigation 

Reference: ADV-68474

Issue 

After an upgrade to the certain 2024 R1 builds, in some cases, values on the Service Management tab of the Item Classes and Stock Items forms were lost for all stock items previously created on that instance

Workaround

Contact your relevant support team for a workaround script