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Android User are unable to upload images in the expense receipt screen from Mobile app

Date: 1/9/2025
Status: Fixed in 25.045.0(8000116)
Reference: CE00061164
 
Issue 


Android User on latest mobile app version (24.038.0(80000114)) are unable to upload images in the expense receipt screen from Mobile app. There is no error message, but the screen has on going circle showing and nothing gets uploaded

The concept of capturing Expense Receipts is one of the selling points of the AI/ML rollout. This feature shouldn’t be available on sites without AI/ML.

Workaround

Use the classic method of Expense Receipt entry.