AP Balance by Supplier shows open documents even though the bill was applied to Prepayment (AP632500).
Error: “We're sorry! An error has occurred while processing your request. A report has been generated for our technical staff to investigate"
Date: 24/08/2026
Status: Awaiting fix
Reference: ADV-81400
Issue
When the bill date is changed (resulting in a change in the posting period), the Prepayment Request gets stuck in the period corresponding to the original bill date
Workaround
Reverse the application and then manually re-add the bill, ensure that the Application Date corresponds to the correct period