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Error: An error occurred during processing of the field Type value Error: Type ' ' cannot be found in the system

Date: 23/09/2026

Status: Under investigation

Reference: 277664913868

 

Issue

Attempting to send an email using an Email Template response the process results in error "Error: An error occurred during processing of the field Type value Error: Type ' ' cannot be found in the system."

 

Workaround

Ensure the Email Template (SM204003) having the issue has the Activity Type filled in