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Changing authorised users for MYOB Acumatica support

Contact us to make sure the right people are able to create support requests.

Depending on your MYOB Care plan, you can nominate a number of authorised users to create support requests.

To add, remove or change you authorised users, create a support request with the following details:

  • For What can we help you with?, select General account and billing enquiry.
  • For What account area does your ticket relate to?, select Update Contact Details.

In the body of the ticket, make sure you supply the names and email addresses of the people you want to add or remove as authorised users.

Each authorised user must have a unique email address. Use their personal email address, not one for a shared inbox.

If you need help and can't create a support request, contact us.