CR304500 Customer received an error message “Inserting configuration option result’ record raised at least one error. Please review the error. Error: Qty cannot be empty" when trying to save quote

Date: 27/08/2025

Status: Awaiting fix

Reference: CE00061055

Issue

When using the Copy Quote function on a quote that originated from Opportunity CR304000 and contains configuration items, attempting to save the copied quote results in an error: “Inserting configuration option result record raised an error. Please review the error. Error: The ‘Qty’ field cannot be empty."

Workaround

N/A