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Dealing with unsent emails

If an email fails to send from MYOB Acumatica, or if it gets stuck pending processing, you can either try to resend them or delete them.

Start by clicking an unsent email on the All Emails form (CO409070) to open it on the Email Activity form.

For general information about sending and receiving emails in MYOB Acumatica, see the online help.

Resending an email

If the email's status is:

  • Failed – Click the three dots icon on the Email Activity toolbar AWFMToolsButton and choose Send.MACU_SendFailedEmail
  • Pending Processing – You don't need to do anything extra. The email is in the queue and will be sent automatically.

Deleting an email

To delete an email, click the Delete icon on the Email Activity toolbar AWFMDeleteIcon.

If the email's status is Pending Processing, click the red Cancel Sending button first to take it out of the sending queue.

MACU_CancelSendingEmail