When sending customer receipts, two notification emails are being sent to the customer instead of one.
Date: 18/04/2023
Status: Fixed in 2024.1.100
Reference: CE00033890
Issue
When sending customer receipts, two notification emails are being sent to the customer instead of one.
On the Notification Templates form (SM2040PL) you will see duplicate notification templates for customer receipts, but on the General Inquiry tab there is only one option.
Deleting one template removes both of them, disabling customer receipt notifications.
Workaround
Group the duplicate notification templates so that only one is sent.