Date: 9/07/2026
Status: Under Investigation
Reference: ADV-80032
Issue
When the customer is trying to export the IRD Employment Information Return (MPPP5024), they are receiving the following error message:
Error: Employee with Account Code xx does not exist
A ticket is with the Product Team to improve the wording of this error message
Explanation
This error is pointing to the Payroll Clerk record on Payroll Preferences screen (MPPP1100). The Employee record here no longer exists and needs to be updated 