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Warning: "Entitlement Storage Space usage has exceeded the limit"

This message means that you are over your storage limit for the plan you are currently on, and your database may need optimisation

Additional data storage plans are available. Contact your account manager or our operations team at csenterprise@myob.com for more information.

Managing the size of your database

While a database that is slightly too big is unliklely to have a significant effect on performance, there are some housekeeping steps you can take to keep it as small as possible.

  • Avoid keeping multiple test, demo or training tenants in production.

    • This increases the database size, and can make the site slower.

    • This applies to snapshots as well. Delete them after they’re used or exported.

    • Refer to Managing tenants and snapshots for further information 

  • Monitor your audit history – Only audit what's required

  • Periodically export your access history to Excel, then delete it from the system.

  • Set your automation schedule history to remember the last fifty runs or so. Don’t set it to one as it can be useful.

If you'd like to minimise the database size even more, create a support request asking for it to be optimised, as sometimes deleted tenants can still register as taking up storage space.