Error: "Employer KiwiSaver contribution rate is below the legislated minimum contribution rate of 3.5%"
When using the Update KiwiSaver Rates form, this error occurs for employees with two employer KiwiSaver pay items in their standard pay. The error prevents the employer contribution rate from being updated for that employee.
Fixing the error
The way to fix the error depends on whether the employer KiwiSaver pay items have the Override legislated KiwiSaver Employer Super Contribution rate checkbox selected on the Pay Items form (MPPP2210).

- Go to the Standard Pay tab of the Pay Details form (MPPP2310).
- If the override checkbox for employer KiwiSaver pay items is:
- selected, update the employer Kiwisaver pay item rate to 3.5%.
- not selected, change the business date to 1 April 2026 and recalculate the standard pay by clicking Recalculate on the form toolbar. This sets both employer rates to 3.5%.