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Error when creating a service order from a sales order with Override Contact

Date: 19/08/2026

Status: Fixed in 2026R101

Reference: AC-363687

 

Issue


On the Service Orders (FS300100) form, when a service order was saved after being created from a sales order by using the Create Service Order action, if the Override Contact check box was selected on the sales order, the system displayed the following error message: Another process has updated the FSContact record.

 

Workaround

No workaround