Error when opening or creating Pay Run - "One or more errors occurred. Possible reasons: Error communicating with DCE Service, Request failed with status code BadRequest"

Date: 26/04/2026

Status: Issue only occurs on versions prior to 2025.2.100 or 2025.1.500

Reference: CE00052241

Issue

Error when opening or creating Pay Run

"1 alert:
1. One or more errors occurred. Possible reasons: Error communicating with DCE Service, Request failed with status code BadRequest"

Workaround

Check the Pay Item Threshold for Super. If its set to "year", this is no longer compliant, please update