Generate Payments button is pointing to the wrong Pay Run
When attempting to 'Generate Payments' for adjusted pays, users are getting an error "There are no top-up payments to generate. All employees have less Net Pay in adjusted Pay run PAY-XXXXXX than in Pay Run PAY-XXXXX"
Country: Australia / New Zealand
Date: 12 Nov 2024
Status: Backlog
Reference: CE00050443
Issue
When attempting to 'Generate Payments' for adjusted pays, users are getting an error "There are no top-up payments to generate. All employees have less Net Pay in adjusted Pay run PAY-XXXXXX than in Pay Run PAY-XXXXX".
Because of this, user are unable to generate the top-up payments required for the adjusted employee's pays.
Workaround
Manually calculate the difference and manually pay the employee.