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Generic inquiry error: “Cannot open this record for editing: The form does not contain it”

If you get an error when opening a deleted record from a generic inquiry (GI), it's usually because the GI is set to show deleted records. A deleted record cannot be opened, so the error is expected behaviour, not an issue with MYOB Acumatica.

Check if the generic inquiry is set to show deleted records

  1. Go to the Generic Inquiry form (SM208000).
  2. Open the relevant GI.
  3. On the Interface Options tab, check if the Show Deleted Records checkbox is selected.
    • If selected, you will get the error when opening deleted records.
    • If you deselect the checkbox, you will no longer see deleted records in GIs.