GL301000 Unable to enter manual journals for the Cash Account, Error message 'The cash account does not exist for the following branch and account: X, YYYY'

Date: 27/05/2023

Status: Awaiting Fix

Reference: ADV-78669

Issue

The issue is related to Sub accounts. By default, the system want to set default Sub ID into the transaction which is "0" (SubID = 1), but the cash account was not configured with this sub account and expects Sub ID = "00000000000" (SubID = 2).

Workaround

 1. Active Subaccount feature back;
2. Create an additional cash account with Branch = X, Account = YYYY and Sub = 00000000000;
3. Deactivate Subaccount feature again.