Invoices stuck On Hold after batch release; unable to update or remove Hold status

Date: 11/09/2025

Status: Fixed in 2026R2

Reference: ADV-71961

Issue

Invoices are stuck On Hold status despite the financial batch being released, the documents remain in this state and cannot be updated. When attempting to manually remove the hold status, the system does not respond - no error is displayed, but the status remains unchanged.

Workaround

Run Recalculate Customer Balances (AR509900) for the affected customer