Partner support Screen (MYSM2010) Stop Access Date cannot be extended beyond one week.

Unable to change the Stop Access Date from the Partner Support Screen to a future date, beyond one week of today’s date.

Date: 9/08/2024

Status: Fixed in 2024.1.100

Reference: CE00050097

Issue

Unable to change the Stop Access Date from the Partner Support Screen to a future date, beyond one week of today’s date.

Issue found in 2023.117, 2023.118

Workaround

Please log a ticket to the Support team to apply the workaround scripts.

Please be advised that after the scripts have been executed, any additional changes made to the Partner Support screen may require the scripts to be re-run.