Payroll Leave taken calculations include unpaid breaks in Work Calendar

Country: AU / NZ

Date: 29 Jul 2025

Status: Pending Customization Fix

Reference: CE00058540

Issue

When applying for leave directly in the pay run via Days Taken in version 2024.1 , the system incorrectly calculates the leave taken hours to include unpaid breaks. 

Cause

There was a UI change from 23R1 to 24R1

Workaround

2024.1: Customization Fix - Please contact the Support team for the customization package

2024.2: A partial fix was released in this version, however some manual intervention may be needed.

1. After site upgraded to 2024.2, you will need to manually enter the break start & end times in the Break Time tab (if not done already in 2024.1), as there was no such detail in 2023.1

2. If Break Times were added in 2024.1 version, you will need to toggle a field and save for each work calendar (to refresh the total hours worked)

3. Reset or recreate open pays if any (to refresh current pay calendar snapshot)