Sales Orders don't include Tax Total in the Order Total when a customer has 'Net' Culculation Mode and 'Prepay' Terms

Date: 22/04/2025

Status: Awaiting Fix

Reference: CE00056825

Issue

When a user created a sales order on the Sales Order (SO301000) form for a taxable item, the system calculated an incorrect Order Total after changing the Terms in the Financial tab.

This issue occurred under the following conditions:

The Estimation feature was enabled under Manufacturing on the Enable/Disable Features (CS100000) form.

The Calculation Rule was set to Inclusive Line Level, and the Tax Calculation Mode was set to Net on the Taxes (TX205000) form.

Workaround

Change the Calculation Rule from Net to another relevant type, based on the expected calculated values.