Unable to Recalculate Customer Balance (AR509900). Received an error message ‘’The Command Timeout expired before the operation completed.’’

Date: 19/06/2025

Status: Fixed in 2024R2RC  

Reference: CE00048929

Issue 

Unable to Recalculate Customer Balance (AR509900). Received an error message ‘’The Command Timeout expired before the operation completed

Workaround

Please contact MYOB Support, we could test increasing timeout to allow the Recalculate to Process