Unable to tick create payment box under Process Bank Transactions (CA306000). After users selects the Create Payment checkbox, it does nothing and automatically gets un-selected

If the Entry Type is defaulted with taxes on Create checkbox pressed, the system will cause errors "CuryInfoID cannot be empty" and "Object reference not set to an instance of an object". These can be seen from the traice

Date: 30/08/2024

Status: Under investigation

Reference: CE00050619

Issue

Unable to tick create payment box under Process Bank Transactions (CA306000). After users selects the Create Payment checkbox, it does nothing and automatically gets un-selected

Workaround

Remove the "Unrecognized Receipts Type" setting on the "Cash Management Preferences" screen CA101000. Set it to the empty string