Adding a 2FA method after a reset
If MYOB support has reset your two-factor authentication, you need to set up a new 2FA method. Your 2FA method is how you get an authentication code after entering your password.
- On the MYOB Acumatica sign-in page, click the purple Sign in with MYOB ID button.
- On the MYOB ID sign-in page, enter your usual email address and password – resetting 2FA did not reset your password.
- Follow the prompts to set up either SMS or an authenticator app as your 2FA method. Email 2FA is being phased out.
Once you've set up a new 2FA method, you can use it to sign in with the purple Sign in with MYOB ID button.
More 2FA help
-
Fixing the error, "Your MYOB ID or other 2FA account is not associated with your MYOB Acumatica account".
- To avoid sign-in hassles, we recommend setting up passkeys and additional 2FA methods.