Adding a 2FA method after a reset
After MYOB support has reset your two-factor authentication, you need to set up a new 2FA method. Once you've set up a new 2FA method, you can use it to sign in with the purple Sign in with MYOB ID button.
Your 2FA method is how you get an authentication code after entering your password.
- On the MYOB Acumatica sign-in page, click the purple Sign in with MYOB ID button.
- On the MYOB ID sign-in page, enter your usual email address and password – resetting 2FA did not reset your password.
- Follow the prompts to set up either SMS or an authenticator app as your 2FA method. Email 2FA is being phased out.
More 2FA help
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Fixing the error, "Your MYOB ID or other 2FA account is not associated with your MYOB Acumatica account".
- To avoid sign-in hassles, we recommend setting up passkeys and additional 2FA methods.