Support articles

Setup guides, tips and tricks, and workarounds for issues

• Training eDoc scraping
• Bulk updating periods
• Some transactions can't be edited
• Clearing and restarting the Print & Task Queue
• Greentree Cloud
• Support article PDFs
• Useful scripts and rules
• Viewing recently used masterfiles and transactions
• View General Ledger
• Validate and fix trees
• Updating Webstore template
• Selecting locations
• Secure your Greentree system with backups
• Scrolling in tables, lists and drop-down menus
• Resources for migrating customers to MYOB Acumatica
• Re-order lines on a sales order
• Processing an AP invoice from NZ customs
• Posting hierarchies
• MYOB bank account and BPAY change - 20 March, 2025
• Making sure reports open in Microsoft Excel
• Getting the most from your purchase order enquiry
• Customised Excel reporting with Qlik
• Checking balances and transactions for GL group accounts
• Changing FREE add-ins to use modern file formats
• Immediately depreciating assets for investment boost policy (NZ)
• Tasklet – Mobile warehouse management for Greentree
• Reconciling AR and AP sub-ledgers with the general ledger